Privacy Policy

Overview

This Privacy Policy explains how Modern LUXE Flowers, LLC ("Modern LUXE Flowers," "we," "us," or "our") collects, uses, and shares information when you visit modernluxeflowers.com (the "Site") or contact us through it. By using the Site, you agree to the practices described in this Policy.

Information We Collect

Information You Provide Directly

When you submit a consultation request, or contact us by phone, email, or WhatsApp, we may collect: your name; email address; phone number, if provided; details about your event or project (event type, approximate budget range, event date, and any notes or inspiration you share); and any other information you choose to include in your message.

Information Collected Automatically

Like most websites, we use tools that automatically collect certain technical information when you visit the Site, including your IP address (used only to approximate general location), browser and device type, pages viewed, time spent on pages, referring website, and general interaction data such as clicks, scrolling, and mouse movement.

Cookies & Tracking Technologies

We use the following third-party analytics tools, which place cookies or similar technologies in your browser:

• Google Analytics — helps us understand how visitors use the Site (pages viewed, general location, device type). Learn more at policies.google.com/privacy, or opt out using the Google Analytics Opt-out Browser Add-on.
• Microsoft Clarity — generates anonymized session recordings and heatmaps that help us understand how visitors navigate the Site. Learn more at privacy.microsoft.com/privacystatement.

You can control or disable cookies through your browser settings at any time; doing so may limit some Site functionality.

How We Use Information

We use the information we collect to:

• Respond to consultation requests and inquiries
• Schedule and prepare for consultations, proposals, and events
• Communicate with you about your event or our services
• Understand and improve how visitors use the Site
• Maintain the security and proper functioning of the Site

We do not use the information you provide for automated decision-making, and we do not sell your personal information.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only with:

• Service providers who help us operate the Site and respond to inquiries — currently Web3Forms (form delivery), Google Analytics, and Microsoft Clarity — each governed by its own privacy practices
• Law enforcement or regulators, if required by law
• A successor entity, in the event of a sale or transfer of the business

If you reach out to us via WhatsApp, that conversation also runs through WhatsApp's own platform and is subject to WhatsApp's (Meta's) privacy policy, not this one.

Data Retention

We retain inquiry and consultation information for as long as needed to respond to your request, manage an active or prospective engagement, and maintain business records — and no longer than necessary for those purposes, unless a longer period is required by law.

Your Choices

You may:

• Ask us to access, correct, or delete the personal information you've shared with us by emailing info@modernluxeflowers.com
• Opt out of analytics tracking using your browser's cookie settings or the Google Analytics opt-out tool linked above
• Unsubscribe from any email communications at any time by replying to let us know

We will respond to reasonable requests within a reasonable time.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Data Security

We take reasonable measures to protect information submitted through the Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

The Site links to third-party platforms, including Instagram, Facebook, LinkedIn, Yelp, and Google. We are not responsible for the privacy practices of these third parties; please review their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

Contact Us

Questions about this Privacy Policy or your information? Reach us at:

Modern LUXE Flowers, LLC
Chicago, IL 60620
info@modernluxeflowers.com
(773) 418-0161